Privacy Policy

At TFI, we value and respect the privacy of our users. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our ecommerce platform, located in Pakistan. By using our platform, you consent to the practices described in this Privacy Policy.

What information do we collect?

When you use our ecommerce platform, we may collect the following information about you:

  • Personal Information: We may collect your name, email address, phone number, shipping and billing address, payment information, and other information you provide to us.

  • Usage Information: We may collect information about how you use our platform, including your browsing and purchasing history, products you viewed or added to your cart, and the pages you visited.

  • Device Information: We may collect information about the device you use to access our platform, including your IP address, browser type and version, time zone setting, operating system, and other technical information.

How do we use your information?

We may use the information we collect for the following purposes:

  • To provide and improve our platform, products, and services.

  • To process and fulfill your orders and requests.

  • To communicate with you about your orders and account, and to send you promotional materials and other communications.

  • To personalize your experience on our platform and to provide you with targeted advertising.

  • To comply with legal obligations and to protect our rights and interests.

How do we share your information?

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with our service providers who help us operate our platform, process payments, and deliver products to you.

  • Legal Requirements: We may share your information with law enforcement agencies, regulators, and other government authorities in response to a legal request or obligation.

  • Business Transfers: We may share your information with third parties in connection with a merger, acquisition, or sale of assets.

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security practices and technologies to safeguard your information, including encryption, firewalls, and secure server facilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

You have certain rights and choices regarding the information we collect about you:

  • You can access and update your personal information by logging into your account.

  • You can opt-out of receiving promotional emails by clicking the "unsubscribe" link in the email.

  • You can disable cookies in your browser settings, although this may affect your ability to use some features of our platform.

  • You can request that we delete your personal information, subject to certain legal exceptions and limitations.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@tfiofficial.com